What are Digital Payment Requests?

For a merchant, a ‘Digital Payment Request’ is a simple way to request payment from customers, paying for goods or services outside of traditional online purchases.  

A Digital Payment Request can be a link or a button, which can be sent to the customer to enable them to make a payment securely. The link can be sent via email, app, text, or embedded in the invoice.

By clicking the payment request, customers can choose to pay via a variety of payment methods.

Features

With Digital Payment Requests, a Merchant User can:

1. Create, Copy, View, Retire and Resend a Payment Request
2. Send a Payment Request​ via email
3. Search Payment Requests using the available search criteria
4. Handle Attended Transactions, for example when a customer agent is in voice / chat contact with the consumer while the payment is being made.​
5. An ISV can optionally access all above features via the Evolve platform APIs and make them available to the merchants from within their own environment

 

Benefits

• Free - This feature is available to all merchants at no additional cost​.
• With reduced overhead costs, secure payments, ability to promote products and services at a fraction of the cost, there is a better customer experience – omnichannel and convenience for both merchants and customers the Digital Payment Requests is a brilliant way to get paid for your products and services.
• Merchants can handle attended transactions (e.g., on call payments) and assist the customers during their payment journey. ​

 

Digital Payment Request user journey

API Reference

Read the online Digital Payment Request API reference

Merchant Guide

Download the Digital Payment Requests Merchant Guide